Privacy policy

 

At Shopnamo.com, we value the trust you place in us. We are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. We Protect Your Privacy

Our privacy commitment is simple: any information you share with Shopnamo.com stays with us.
We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason beyond what is necessary to fulfill your order or support your experience with us.

Access to your information is limited strictly to authorized employees who need it to process orders, offer support, or improve services. While we may occasionally use aggregated demographic data internally for analysis, such data never contains personally identifiable information.


2. Information We Collect

To process your order and provide a seamless experience, we collect the following basic information:

  • Full Name
  • Billing & Shipping Address (including City, State, Zip Code, and Country)
  • Contact Number
  • Email Address

Additionally, our systems may capture technical information such as:

  • Your IP address
  • Browser type
  • Device and operating system
  • Pages visited on ShopNamo.com

This information helps us personalize your experience, improve website performance, and understand where our users come from. Your IP address is not linked to any personally identifiable data.

 

3. Use of Your Information

Your personal information is used only for:

  • Order processing and confirmation
  • Customer service communication
  • Shipping updates
  • Sending promotional emails, deals, and product launches (only if you opt in)
  • Legal or fraud prevention purposes, when necessary

We take care to ensure your data is stored securely and handled with strict confidentiality.

 

4. Information Sharing

Shopnamo.com does not rent, sell, or trade your personal information to third parties.
However, to complete your order, we may need to share limited data with trusted third-party services, such as:

  • Courier and logistics partners
  • Payment gateway providers
  • Customer support tools
  • Analytics and technical service providers

Additionally, we may disclose information when required by law, legal authorities, or in response to fraud or safety concerns involving our website or users.

 

5. SMS & Email Policy

You may receive transactional or promotional SMS/email communications from us related to:

  • Order updates
  • Offers, deals, and product announcements
  • Customer support interactions

We strictly comply with TRAI guidelines and do not send unsolicited commercial content to customers registered on the NCPR (National Customer Preference Register).

We also ensure that all communications:

  • Do not contain offensive, defamatory, misleading, or unlawful content
  • Are not spam, chain messages, or part of unauthorized advertising

If you wish to unsubscribe from promotional messages, an opt-out option is provided in every communication.

 

6. Data Security

We take robust security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses SSL encryption and follows best industry practices to ensure your data is safe.

 

7. Your Rights & Choices

You have the right to:

  • Access, review, or correct your information
  • Unsubscribe from promotional messages at any time
  • Request deletion of your data (subject to legal and operational constraints)

For any such request, please write to us at [support@shopnamo.com]

 

8. Policy Updates

This Privacy Policy may be updated periodically. Any significant changes will be communicated via email or through notices on our website. Continued use of ShopNamo.com after changes implies acceptance.

 

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Shopnamo.com
Email: support@shopnamo.com